Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with Tumbelix. We are committed to delivering your order safely and on time.
Order Processing
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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standard: 5–8 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and shipping method selected. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Tumbelix is not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Tumbelix
Email: support@tumbelix.com