At Tumbelix, customer satisfaction is our priority.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify:

• Item must be unused
• Original packaging must be included
• Proof of purchase is required

Non-Returnable Items

• Personalized products
• Gift cards
• Clearance items
• Used or damaged items (unless received damaged)

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours with photos of the item and packaging.

Refunds

Once your return is inspected, refunds will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the error was ours.

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Shipping Policy

Last Updated: [Date]

Order Processing

Orders are processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery:

• United States: 5–10 business days
• Canada: 7–12 business days
• Europe: 7–15 business days
• Australia: 7–15 business days

Delivery times may vary due to customs, weather, or carrier delays.

Tracking

Tracking information will be emailed once your order has shipped.

Lost Packages

If your package appears lost, please contact us and we'll work with the shipping carrier to resolve the issue.